Sjors Westdorp: the new representative of quality mark holders in the CSR quality mark committee.

It was recently reported that the Quality Mark Committee has strengthened itself with a representative of CSR Quality Mark holders. Seeing 'the other side of the table' in the committee has fulfilled a long-cherished wish. We entered into a conversation with Sjors, who is Sjors, what is his background and what does he expect from the developments surrounding CSR in society and the CSR Quality Mark? A story about an early involved stakeholder with a broad knowledge of CSR and certification. A story about the representative of soon 90 organizations.

1. Hi Sjors, would you first like to introduce yourself briefly to the CSR quality mark holders?

I am Sjors Westdorp, food technologist, 49 years old, living in Harderwijk and active in food production for over 25 years. I work as an independent consultant in the field of quality and food safety. In addition, I have had several companies. (Juice company, brewery) As a subcontractor I also carry out BRC food audits. As a leisure activity I sail with botters and brew beer.

2. How did you come into contact with the CSR Quality Mark?

The majority of my clients are family businesses (SMEs) and often (unnoticed) have a great eye for people and the environment. I am reasonably aware of the impact I make on my environment and I try to contribute. With one of my consultancy clients I saw the need to make what they do as a family business in the field of CSR more demonstrable and measurable.

I then actively started looking for an approach that suits these types of companies and that's how I found the CSR Quality Mark. After getting acquainted, this company went for certification and has been a certificate holder for three years.

3. We have already read a few things about the interpretation of 'the other side of the table' as the tested side in the CSR Quality Mark Committee. As a representative of the CSR quality mark holders, how do you expect to fill in this aspect?

I believe that companies that go for certification or are already a quality mark holder do so based on the conviction that the approach of the CSR quality mark suits their type of companies. The quality mark has undergone significant developments in recent years, for example the different levels (bronze, silver, gold) at which you can certify as a company.

I think it is important that the committee ensures that the requirements continue to match the companies. That developments that are felt by the certificate holders (customer requirements, consumer requirements) are also included in this and that the committee also looks independently at the performance of the inspections, the credibility of the certificate and the practical implementation of new requirements. And I think I can add enough to this from a consultancy, audit and entrepreneurial role.

4. What do you expect from the developments surrounding the CSR Quality Mark in the coming six months and where would you like to see the CSR Quality Mark at the end of 2022?

The first companies have now been assessed through the new approach and I think this new approach needs to be analyzed properly. You should always give these kinds of things some time, so that everyone (customer and inspector) can find their way. A nice development that also adds more and more value to the CSR quality mark.

It would be great if at the end of the year we would have gained good experiences with the new approach and could have around 100 certified companies, in which the manufacturing industry could also have a larger share.

5. Finally, there are many developments in the field of CSR and legislation. What development do you think we should keep an eye on?

Unfortunately, CSR has become a container concept to which everyone gives their own interpretation. All kinds of questions are asked for every tender and tender, whereby the answers are often vague or do not answer the question at all. It would be nice if we, as a quality mark, could provide more clarity on this and eventually be able to give shape to this.

Perhaps we should make a number of requirements even more clearly measurable-comparable. Think of the CO2 footprint. I am also afraid that the aftermath of the corona crisis, inflation and the accompanying emerging financial crisis will mean that companies will or have to make different choices. And that as a quality mark we may have to watch closely that CSR aspects are not put under pressure. So an exciting turbulent time.

We thank George for his contribution. More information can be found at